Car Claim Experience Enhancements
Co-led a 3-day remote design workshop to solve the damage capturing experience of the online car claim experience.
Remote Design Workshop – Ideation – Wireframes – Prototype – Remote Usability Testing
Car Insurance Claims
Co-led a Design Sprint Workshop to come up with a solution to enable members to lodge a car insurance claim online.
Design Sprint Workshop – Ideation – Wireframes – Low & High Fidelity Prototypes – Usability Test
Pet Insurance Claims
Co-led a Design Sprint Workshop with the team to explore solutions, build a prototype and test it with members.
Competitive Research – Design Workshop – Ideation – Wireframes – Prototype – Usability Testing
Car Buying Experience
Co-led a design workshop and collaborated with other clubs in Australia to test and validate the desirability of a new car buying concepts. We ran multiple sessions and iterated our designs and tested with car buyers.
Design Workshops – Ideation – Sketching – Storyboarding – Quick Prototypes – Wireframes – Usability Testing
The Booking Button
Rethinking and redesigning SiteMinder’s leading hotel booking engine and offering a fully responsive seamless online experience for guest through a 2 step reservation process.
Competitive research – Interviews – User Journeys – Wireframes – User Testing – Low & High Fidelity Prototypes
Collaborated with the studio and the marketing team in launching a full responsive re-design of the main website platform.
Low and High Fidelity Mockups – Wireframes
Helping musicians quickly find and book the right gig so they can spend more time on the creative aspect of the band.
Competitive Research – Interviews – Empathy Mapping – Affinity Mapping – Personas – Journey Mapping – User Flow – User Testing – Sitemap – Feature Matrix – Content Audit – Wireframes – Low and High Fidelity Prototypes
Helloworld Travel Agent Associates
Designing a website package for all devices for helloworld travel agents who need an online website and mobile marketing presence.
Competitive Research – Site Maps – Wireframes – Low & High Fidelity Prototypes