Other Projects

Car Claim Experience Enhancements

Co-led a 3-day remote design workshop to solve the damage capturing experience of the online car claim experience.

Remote Design Workshop – Ideation – Wireframes – Prototype – Remote Usability Testing

Car Insurance Claims

Co-led a Design Sprint Workshop to come up with a solution to enable members to lodge a car insurance claim online.

Design Sprint Workshop – Ideation – Wireframes – Low & High Fidelity Prototypes – Usability Test

Pet Insurance Claims

Co-led a Design Sprint Workshop with the team to explore solutions, build a prototype and test it with members.

Competitive Research – Design Workshop – Ideation – Wireframes – Prototype – Usability Testing

Car Buying Experience

Co-led a design workshop and collaborated with other clubs in Australia to test and validate the desirability of a new car buying concepts. We ran multiple sessions and iterated our designs and tested with car buyers.

Design Workshops – Ideation – Sketching – Storyboarding – Quick Prototypes – Wireframes – Usability Testing

The Booking Button

Rethinking and redesigning SiteMinder’s leading hotel booking engine and offering a fully responsive seamless online experience for guest through a 2 step reservation process.

Competitive research – Interviews – User Journeys – Wireframes – User Testing – Low & High Fidelity Prototypes


Collaborated with the studio and the marketing team in launching a full responsive re-design of the main website platform.

Low and High Fidelity Mockups – Wireframes


Helping musicians quickly find and book the right gig so they can spend more time on the creative aspect of the band.

Competitive Research – Interviews – Empathy Mapping – Affinity Mapping – Personas – Journey Mapping – User Flow – User Testing – Sitemap – Feature Matrix – Content  Audit – Wireframes – Low and High Fidelity Prototypes

Helloworld Travel Agent Associates

Designing a website package for all devices for helloworld travel agents who need an online website and mobile marketing presence.

Competitive Research – Site Maps – Wireframes – Low & High Fidelity Prototypes